The Master Diploma in Automotive After Sales boosts knowledge gained in previous studies and any initial experience in after-sales distribution with targeted and specific high-level training. As well as being directed at the automobile world, it will teach you to respond successfully to any situation that may arise in After Sales Management.
This unique and valuable course centres on the expertise of Quattroruote journalists and of prominent figures in the automobile world, with specialist lessons by the heads of major distribution company departments.
The after-sales sector has been among the best performing in Italy in recent years. The leading players in this fascinating and often unfamiliar world require trained operators to prolong and consolidate the successful trend. It is an extremely complex universe that can be hard to navigate for those lacking the expertise required to exploit all the available opportunities.
There is a demand for a fresh influx of young people to join the automotive companies, bringing with them a modern global vision as well as solid bases on which to build. There are many and ever more interlinked takers for those with the Master Diploma in Automotive After Sales: the manufacturing world, which is increasingly focusing on repairs and services for drivers; the independent distributors, who need ever more specialised professionals; the components and equipment manufacturers, with links to both automobile and independent production; and the new protagonist of the mobility world – the rental sector, which will need operators able to make informed choices.
They all require access to operators who can hit the ground running, young people with a good knowledge of the automobile world and first-rate training who can rationalise the complex dynamics of the sector and are familiar with its key roles. They want well-trained professionals, knowledgeable in the area they will be dealing with and who can navigate freely through all the meanderings of a top-level company.
For 2019 and in collaboration with Quattroruote, AED is proposing the first Master Diploma Course in Automotive After Sales to meet this very demand. It is a highly specialised course, unique in Italy, that will train a new expert class of “ready to go” operators who will be immediately available to the work world without having to undergo lengthy apprenticeships, and with guaranteed all-round training.
The study plan comprises six study paths